Let me start with this comment is just as weird as you claim your experience is... You didn't pay for this party, the adults that did gave us compliments on the food and experience. When you check-in after signing waivers, all guests are told the 2 biggest rules 1.) One person per trampoline so if you were breaking the rules and your husband was on the same trampoline as your child. He would indeed be told to move away from her. You could seriously hurt your child whether you realize it or not or care to accept blame. When it's slow our staff do spend time keeping eyes on the guests even if it's only a few. In our experience those that feel suspicious are genuinely guilty of something and since you already admitted you were breaking the rules it shows that our staff were right to stay close. As far as the pizza, unless you’re a person who eats their pizza with a fork, 90° of all guests pick up pizza by hand. The others ask for food service gloves, only if that's a personal concern, then we provide them. If no one asks, then how are we to know it's desired? When we provide Cake to parties, we do also provide cake cutters. This party brought their own cake. We believe they brought what they need to make serving work, once again no one asked out staff for anything so how are we to know you needed additional utensils. We so sorry that you do not have appreciation for anything about our facility. You didn't book this party, you didn't pay for anything having to do with the party, all party decorations are ultimately thrown away, and technically all cheap. What we provide is neutral for any party not themed because let's face it it's going to get destroyed. Our lobby is bright it makes things easy to see, the jump space has a dark ambiance because well Stratosphere Trampoline "SPACE" last I check space is dark. No injuries happen in the facility because of the lightning most do happen because of guests thinking that their actions against the rules don't matter. I am glad you child had a good time, which we know for a fact! Sadly, there is no pleasing some people which if you did own a business or really did any work at all you might leave review that seems so stuck up.rt with this comment is just as weird as you claim your experience is... You didn't pay for this party, the adult that did gave us complements on the food and experience.
When you check-in after signing waivers all guests are told the 2 biggest rules 1.) One person per trampoline so if you were breaking the rules and your husband was on the same trampoline as your child. He would indeed be told to move away from her. You could seriously hurt your child whether you realize it or not or care to accept blame.
When it's slow our staff do spend time keeping eyes on the guests even if it's only a few. In our experience those that feel suspicious are genuinely guilty of something and since you already admitted your were breaking the rules it shows that our staff were right to stay close.
As far as the pizza, we'll unless your a person who eats there pizza with a fork, 90° of all guests pick up pizza by hand. The the others ask for food service gloves, only if that's a personal concern, then we provide them. If no one asked then how are we to know it's desired?
When we provide Cake to parties we do also provide cake cutters. This party brought their own cake. We believe they brought what they need to make serving work, once again no one asked out staff for anything so how are we to know you needed additional utensils.
We so sorry that you do not have appreciation for anything about our facility. You didn't book this party, you didn't pay for anything having to do with the party, all party decorations are ultimately thrown away, and technically all cheap. What we provide is neutral for any party not themed because let's face it it's going to get destroyed. Our lobby is bright it makes things easy to see, the jump space has a dark ambiance because well Stratosphere Trampoline "SPACE" last I check space is dark.
No injuries happen in the facility because of the lightning most do happen because of guests thinking that their actions against the rules don't matter. I am glad you child had a good time, which we know for a fact! Sadly there is no pleasing some people which if you did own a business or really did any work at all you might leave review that seem so stuck up.
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